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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mikalah Starr

Mikalah Starr

September 16, 2026

5  out of  5
rating by Mikalah Starr
"Finally decided to make the switch to State Farm for my auto insurance today - Daniela helped me finalize everything and made the process incredibly fast and easy! 10/10 would recommend! ESPECIALLY since I am saving $40.00/month! Better rates for more coverage?! Yes please! 🤪"
We responded:
"Thank you so much for the awesome review! We’re thrilled Daniela was able to make the switch quick, easy, and—best of all—save you $40 a month while getting you more coverage! That’s a pretty great way to start the day! 🤪 We truly appreciate you choosing State Farm and the 10/10 recommendation!"
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Melissa Pribble

September 14, 2026

5  out of  5
rating by Melissa Pribble
"We couldn’t be happier with our experience! Daniel not only took great care of us, but he made the entire process an absolute breeze. After being with the same insurance company for almost two decades, making the decision to switch was a big move for our family. Daniel’s guidance, patience, and assistance throughout the process gave me complete confidence that we were making the right decision.

He made what could have been an overwhelming change feel simple and seamless. We’re so thankful to have found an agent and team we feel comfortable trusting with our family, and we look forward to many years with Daniel, his team, and State Farm!"
We responded:
"Melissa, thank you so much for the kind words and for trusting Daniel and our team with such an important decision for your family! After nearly 20 years with the same insurance company, we know making a change like that isn’t something you take lightly. We’re thrilled Daniel was able to make the process easy, answer your questions, and give you confidence along the way.
We truly appreciate the opportunity to take care of your family and look forward to being here for you for many years to come! Thank you again for choosing Heath Roberts State Farm"
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Derrick

September 11, 2026

5  out of  5
rating by Derrick
"Danielle was so great with quick and easy insurance."
We responded:
"Thank you "
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Kelsey Bednar

September 10, 2026

5  out of  5
rating by Kelsey Bednar
"Daniela was such a pleasure to work with. She made a boring process fun and smooth. I’m very happy with the service she provided! She was there every step of the way without hesitation!"
We responded:
"Daniela is going to love hearing this! She has a way of making even the most boring insurance process feel almost… dare I say, enjoyable! 😂 We’re so glad she was there every step of the way and made everything smooth and easy. Thank you so much for trusting us and for the kind words!”"
Profile photo of Kasey Geheb

Kasey Geheb

August 20, 2026

5  out of  5
rating by Kasey Geheb
"I can’t say enough good things about Daniela! She has been so friendly, helpful, and persistent in helping me find the best insurance option. She’s been giving me quotes for quite some time, and even when it didn’t make sense for me to switch, she never forgot about me and continued to check in when new options became available.

This past week, we were finally able to make it work, and she made the entire process of switching over so easy! I really appreciate the time and effort she put into helping me get the best deal possible. Daniela is wonderful to work with, and I’m so happy I finally made the switch. Highly recommend her! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Kasey, thank you so much for the incredible review! It means a lot to hear that Daniela stayed persistent and continued looking for ways to help, even when the timing wasn’t right. Sometimes it takes a little patience to find the right opportunity, and we’re so glad she was able to make it work for you!
We truly appreciate you trusting our office with your insurance, and we’re even happier that Daniela made the process easy for you. We’re lucky to have her on our team! Thank you again for choosing us! ❤️"
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Christin Staats

August 7, 2026

5  out of  5
rating by Christin Staats
"Jolene was so great to work with! She was friendly and warm, and found me great savings on my home and auto insurance. She made it so easy! Highly recommend!’"
We responded:
"Thank you, Christin! Jolene’s going to be absolutely unbearable after reading this 😂. We’re so glad she made the process easy and saved you some money along the way! We truly appreciate the recommendation and the kind words!”"
Profile photo of Nicholas Garner

Nicholas Garner

August 6, 2026

5  out of  5
rating by Nicholas Garner
"Joelene is the best! She’s super friendly and goes above and beyond. She helped me get away from progressive and save tons of money."
We responded:
"Thank you! Joelene strikes again! 😂 Another customer successfully rescued from Progressive with money left in their pocket. We’re glad she made the process easy and went above and beyond for you. We really appreciate the awesome review!"
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Hailey Davis

August 4, 2026

5  out of  5
rating by Hailey Davis
"Joelene is the best! She got me full-coverage auto insurance and renters insurance for less than what every other company quoted me for just auto insurance alone. If you’re looking to save money without sacrificing coverage, I can’t recommend her enough!"
We responded:
"We're starting to think Joelene has a side hustle as a magician... because making better coverage cost less than everyone else's auto quote alone feels a little suspicious. 😆 Thanks for trusting us!"
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Karina Mendez

July 31, 2026

5  out of  5
rating by Karina Mendez
"I will say an outstanding job for Daniela she walked me through all the steps of getting my first car insurance and explained everything with detail such a lovely person made getting insurance much easier than what i thought"
We responded:
"Thank you so much for the kind words! We're thrilled Daniela made your first car insurance experience such a smooth one. She truly takes pride in walking clients through every detail, and we're glad that came through for you. Welcome to the Heath Roberts Insurance family we're here anytime you need us!"
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Madison Hollis

July 30, 2026

5  out of  5
rating by Madison Hollis
"Loved my experience working with Cynthia the other day. We are all the way up in NW Arkansas and yet we wanted to travel down for the day to talk in person and we couldn’t have been more impressed. Love the people that work here. Honest, upfront and friendly. Cynthia helped me and my husband get our finances in order post-marriage and pre-baby arrival!! We are so thankful for Heath Robert’s and his crew! 🤩"
We responded:
"What a way to make our day! 🤩 We love that you drove all the way from NW Arkansas just to sit down with us in person — that's dedication (or maybe just really good coffee?). Cynthia is going to be thrilled to read this. Helping newlyweds get their finances squared away before a new little one arrives is exactly the kind of full-circle moment we live for. Congratulations on both fronts the marriage and the baby! Thank you for trusting us with something this important, and welcome to the Heath Roberts family. We'll be here when baby #2 (or that first minivan) comes along!""
Profile photo of Vu Le

Vu Le

July 28, 2026

5  out of  5
rating by Vu Le
"Joelene was very friendly and helpful in the whole process of signing up for my policy. Would highly recommend"
We responded:
""Vu, thank you for the kind words! 🎉 Joelene is basically our resident policy wizard she'll have you covered (literally) before you can say 'deductible.' Thrilled you had a great experience, and we appreciate you taking the time to leave us a review. Welcome to the family!""
Profile photo of Dru Rutledge

Dru Rutledge

July 24, 2026

5  out of  5
rating by Dru Rutledge
"Jolene was incredibly responsive, friendly, and down to earth. If you want the easiest switch over from your current insurance company please give them a call. They also saved me over $1500.00 a year."
We responded:
"We tried to tell Jolene to quit making it look so easy... she ignored us. 😂 Thanks for the awesome review! We're thrilled we could make the switch painless and put an extra $1,500 back in your pocket. Welcome to the family!"
Profile photo of Leonard Harrison

Leonard Harrison

July 24, 2026

5  out of  5
rating by Leonard Harrison
"Joelene was amazing! She didn't just save us a ton of $$ she treated us like family from the start. Then called us back after the deal was done and saved us a few more bucks. State Farm has a winner right there."
We responded:
"We keep telling Joelene to stop giving away all our money... but she won't listen. 😂 Thanks for the awesome review! We're glad she took such great care of you and even found a little extra savings after everything was wrapped up. We appreciate you trusting our team!"
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Phillip Vasquez

July 24, 2026

5  out of  5
rating by Phillip Vasquez
"Friendly and fast . Just the way it should be."
We responded:
"Thank you Phillip. We always look to put the customer first and part of that is making it fast and easy. "
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Christine Hlavin

July 3, 2026

5  out of  5
rating by Christine Hlavin
"Wonderful experience!!! My coverage is now doubled and the payments are not as expensive! Thank you so much!🙏💖"
We responded:
"Thank you so much for coming in on a holiday when all other offices are closed"
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Speeder Tank

June 17, 2026

5  out of  5
rating by Speeder Tank
"Very helpful and extremely nice."
We responded:
"Thank you so much. "
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Aaron Barling

June 15, 2026

5  out of  5
rating by Aaron Barling
"Wow! Finally a local agent who really helps !! Jolene was wonderful !!"
We responded:
"Aaron, thank you. Thats correct a LOCAL offise on Roger's Ave in Fort Smith with an absolute amazing team. "
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James Laden

June 12, 2026

5  out of  5
rating by James Laden
"I switched my insurance to state farm because they offered me a much more fair price. Thanks Joeline for an offer that I couldn't refuse"
We responded:
"James it people just like you that make us so proud to take care of the River Valley and make us the place to go for insurance. "
Profile photo of Kari Philpot

Kari Philpot

June 11, 2026

5  out of  5
rating by Kari Philpot
"Joelene is fantastic & very responsive!! When I was shopping, I had agents elsewhere not respond at all or not timely. She is knowledgeable and helpful!"
We responded:
"Kari, isn't that amazing do the simple this like answer the phone or return a call. I am so glad she was able to take care of all your needs."
Profile photo of Marcelo Meza

Marcelo Meza

June 10, 2026

5  out of  5
rating by Marcelo Meza
"If you are looking to get insured by state farm you have to get ahold of Joelene Gambichler she is the absolute best I tried several different insurance agencies and nobody was willing to help me and they would quote me through the roof I got ahold of Joelene and she went above and beyond for me she got me the most absolute most affordable insurance and it’s not just auto she helped me bundle multiple things into my package if your looking to get insurance for your own sake you have to get ahold of Joelene"
We responded:
"Well that is just so nice of you to say. Well because its true and she is amazing at finding all the discounts for you also. "
Profile photo of Kimberly Cross

Kimberly Cross

June 8, 2026

5  out of  5
rating by Kimberly Cross
"Super helpful staff member. I worked with Mrs.Jolene and she was awesome"
We responded:
"BINGO..... we have a winner we were glad we were able to help you save money put money back in your pocket so you can enjoy your summer"
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Beto Torres

June 5, 2026

5  out of  5
rating by Beto Torres
"Amazing help from the agent Joelene. Super friendly and easy to review and edit the quote. Highly recommend if needed to switch coverages"
We responded:
"Thank you so much. She is so fun to work with and amazing at saving people money and getting the best insurance in Fort Smith. "
Profile photo of T.J. Phillips

T.J. Phillips

June 5, 2026

5  out of  5
rating by T.J. Phillips
"Between Joelene and Daniel, they took care of me like never before. Where do I sign up for a lifetime of service with these people? Saved me money on my personal stuff AND my business stuff. Wow. Just wow. Thanks guys."
We responded:
"Well we appreciate you letting the world know it was a pleasure meeting you today and great setting up your retirement account so that you can invest for the future and now your kids have a college savings plan in place."
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jonathon Fernandez

June 5, 2026

5  out of  5
rating by jonathon Fernandez
"Estas personas son absolutamente fenomenales; ayudaron a varios de mis amigos y familiares. ¡Con razón son el único agente de State Farm al que vale la pena acudir en el área de Fort Smith!
Vayan a ver a Daniel. Es absolutamente excelente en lo que hace."
We responded:
"We appreciate you. And yes we have a bilingual office with four of our team members being bilingual and an American Sign Language team member we are well prepared to help in any way possible."
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Debbie Myers

June 1, 2026

5  out of  5
rating by Debbie Myers
"Jolene was a pure delight to work with this morning! State Farm offers plans sure to meet your budget."
We responded:
"We appreciate all your kind words and trusting us with your insurance be sure to tell your friends and family well at least tell the ones you care about so we can help save them some money... lol"